Cancellation policy
Subscription Cancellation Policy
At Féline Skinscience, we aim to provide a clear and flexible subscription experience for our customers.
By selecting a subscription option at checkout, you agree to recurring charges based on the selected delivery frequency. These charges will be processed automatically unless the subscription is modified or cancelled.
Managing Your Subscription
Customers can manage their subscription at any time through the “Manage Subscription” portal available on our website or via the link provided in your order confirmation email.
Through the subscription portal, you can:
- Cancel your subscription
- Skip or reschedule upcoming deliveries
- Update your shipping or billing details
Cancellation Terms
Subscriptions can be cancelled at any time. To avoid being charged for the next billing cycle, cancellations must be made before the next scheduled renewal date.
Once a renewal has been processed, the order will be treated as a confirmed order and cannot be cancelled. However, you may still contact our support team for assistance.
Customer Support
If you experience any issues managing your subscription, our support team is available to assist you.
Email: info@feline-skinscience.com